Quality is the degree to which a system consistently meets specified requirements, satisfies stated needs, or produces desired outcomes. Quality Assurance (QA) is the formal and systematic process of auditing and evaluation of management system and operational functions of an operator/organisation to ensure: compliance with requirements applicable to the safety and quality of operations; and continual improvement of the system, to include processes and procedures related to the safety of operations.

A critical element to ensure standards are meet is the development and implementation of sound quality management system (QMS); where by airlines can monitoring conformance with regulatory, their own organisational standards, and IOSA standards. This can be accomplished through an effective internal audit programme, and gap analysis programme. In addition to monitoring conformances to standards and requirements, an effective root case analysis (RCA) programme and corrective action program (CAP) are essential to effectively correcting non-conformances and ensuring continual improvement of the QMS, and the airlines respective departmental systems – i.e., flight operations; dispatch; SMS, etc. A major focus of the current Enhanced IOSA programme is promoting that airlines develop and maintain and effective QMS and systems conformance across the entire airline to IOSA standards – on-going vice just ensure conformance before the next IOSA certification audit. Key to this is ensuring a good understanding of associated processes, standards and a well-developed and effectively implemented QMS.

This course covers Quality Management principles and provides you with what you need to know to develop an effective QMS within your organisation.

Topics include:

Personnel from Civil Aviation Authority, air operator, airport, ANS provider, maintenance organisation, insurance or other operational professionals. 

- Quality Managers

- Quality Assurance personnel

- Safety Managers
- Safety Officers
- Compliance Managers
- Nominated Personnel (i.e., Postholders)
- Risk Assessors
- Auditors

None. 

Workshop Duration: 5 days.

Location: Various locations – In-house available.

Fee: $1950.00 USD

Discount: 

10% Discount when 6 or more participants from the same company (on the same invoice) are registered.

 5% Discount when 3 - 5 participants from the same company (on the same invoice) are registered.

Our courses can be delivered to your offices and tailored to your organisation's needs. If you have a group of 5 or more individuals for this course, please contact us and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff.

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