Conditions such as stress, fatigue, work schedules, equipment design, new technology, standard operating procedures, organisational cut backs, training, decision making under uncertainty and time pressure, and communication within the weather services and with outside organisations all influence human performance. To blame an individual for producing a poor forecast is to ignore all these factors and more, and stopping at this “conclusion” does little to help in reducing recurrence and improving operations. Decades of research in safety-critical and high- risk environments (i.e., aviation, medicine, nuclear power) has shown that between 70 to 90 percent of accidents and incidents can be traced to some form of human error; with some arguing 100 percent when viewed systematically. The notion of an “Organisational Accident” proposed by Professor James Reason illustrates that errors can occur at the management level – in the development of policy and procedures – in the same way that errors can occur on the frontline (i.e., shop floor, cockpit). This course will examine how human performance issues (i.e., stress, situational awareness) and organisational factors influence operations in the workplace. A comprehensive and systemic approach to identifying and understanding these factors has proven particularly useful in the aviation industry, and others, in helping organisations improve safety and their operations.
**Human Factors awareness is a requirement in ICAO Annex 3 / ICAO Doc 8896.
This three day (3 day) workshop is designed to provide delegates with an understanding of team dynamics, situation awareness, and the human and organisational factors influencing performance in the weather office. Benefits of an understanding of these factors in the weather forecasting domain is positioned to help improve warning and forecasting performance.
Personnel from civil aviation authorities, aviation MET service providers, investigation agencies, and meteorology agencies who need to implement a programme of safety oversight of aviation meteorology, or to understand the requirements for safety and quality oversight of aviation meteorology.
Participants should have a firm knowledge of ICAO Annex 3 and ICAO Doc 8896 requirements, and familiarity with Quality Management Systems.
NOTE: Participants are advised to bring a laptop and/or device to view the electronic notes, course materials, and resources.
Workshop Duration: 5 days (0900h to 1700h each day).
Location: Various locations – In-house available.
Fee: $1150.00 USD
10% Discount when 6 or more participants from the same company (on the same invoice) are registered.
5% Discount when 3 - 5 participants from the same company (on the same invoice) are registered.
Our courses can be delivered to your offices and tailored to your organisation's needs. If you have a group of 5 or more individuals for this course, please contact us and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff.
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(C) John W. Dutcher (2014 - 2020)