Human error is an inevitable
byproduct of human activity. In the aviation industry, training to reduce
human error and increase efficiency of operations has been around since the
late 1970s for flight crews. However, though overlooked for many years,
human errors in aviation maintenance have been identified as contributing
causal factors in several accidents and incidents. The United Kingdom’s
Civil Aviation Authority (UK CAA) suggest human error in aviation maintenance
is likely to increase in coming years due to increasing air traffic and
stringent requirements of commercial schedules imposing increased demands upon
aircraft utilisation. This will result in more flight hours, decreased
time between maintenance schedules, and increased pressures on maintenance
operations for on-time performance. Further, aircraft fleets and their
parts are aging resulting in maintenance intensive aircraft requiring more
inspections. This increased inspection (including Non-Destructive Testing
– NDT) burden on maintenance personnel creates stressful work situations not
only because increased labour but also the serious consequences of missing the
frequently subtle signs of aging. Since maintenance
incidents have the potential to affect the airworthiness of aircraft as well as
threaten the Occupational Health and Safety (OH&S) of workers, managing
human error becomes paramount.
Accidents such as Aloha Airlines Flight 234, Air Ontario Flight 1363 in the late 1980s heightened concern over human performance issues in aviation maintenance (inspections, operational pressures, effects of shift-work), sparking the development of training to increase awareness of such issues in aviation maintenance. This training became known as Human Performance in Maintenance (HPIM) or Human Performance in Aviation Maintenance (HPIAM) aimed at reducing human error in aircraft inspection, repair and overhaul. It is thought that the best results in error reduction will occur with this training, and thus there is a world-wide trend of regulators making such training mandatory.
Basic, Advanced, and Refresher Training available in house customised to your organisation (including Aftermarket Services).
- Safety Managers
- Safety Officers
- Compliance Managers
- Nominated Personnel (i.e., Postholders)
- Risk Assessors
Workshop Duration: 2 days (0900h to 1700h each day).
Location: Various locations – In-house available.
Fee: $580 USD
10% Discount when 6 or more participants from the same company (on the same invoice) are registered.
5% Discount when 3 - 5 participants from the same company (on the same invoice) are registered.
Customised in-house training also available.
Our courses can be delivered to your offices and tailored to your organisation's needs. If you have a group of 5 or more individuals for this course, please contact us and we will provide you with information about bringing this course to your offices at a time convenient for you and your staff.
(C) John W. Dutcher (2014 - 2020)